We provide free 48 hour shipping to anywhere in the United Kingdom. After the order has been picked and dispacthed, you will receive tracking details with options to specify preferences such as leaving in a safe place or with a neighbour.
You may return an item within 30 days of delivery for a full refund provided it is in a resalable condition (packaging damage is accepted)
You should expect to receive your refund within 3-5 working dats of the package arriving back, although in many cases you will receive a refund more quickly. This time period includes the time it takes us to process your return once we receive it(1 to 2 business days), and the time it takes your bank to process our refund request (3 to 5 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.